Shipping Policy.
Your shipping will be automatically calculated. Joe Patti Seafood will use the “Best Rate” through one of our shippers. If you desire a particular shipping company, please call (800) 500-9929. The rate may be higher than “Best Way”.
Gift cards are mailed using the Post Office. Expected deliveries for a Gift Card would be approx. 3 to 5 business days, depending on how far it is being mailed.
During the holidays
it is wise to order early to avoid holiday shipping delays. When ordering for the holidays, the couriers extend their shipping hours to as late as 10 o’clock pm, also because of holiday volume, Next Day Air packages may be delivered in 2 days and 2nd Day packages may take a third day to be delivered.
| Amount of Seafood (Lbs) | Cooler Size | Cooler Dimensions | Cost for Packing Materials Only |
|---|---|---|---|
| 0-5.9 | 10 qt | 12X11X14 | $20.00 |
| 6-8.9 | 16 qt | 12X12X12 | $24.00 |
| 9-11.9 | 23 qt | 15X10X10 | $26.00 |
| 12-15.9 | 28 qt | 18X15X13 | $33.00 |
| 16-30.9 | 45 qt | 25X17X14 | $40.00 |
| 31-40.9 | 68 qt | 25X20X16 | $45.00 |
| 41-50.9 | 82 qt | 32X24X15 | $50.00 |
We are closed on Easter, Thanksgiving, Christmas Day, & New Year’s Day. Shipping companies do not ship on major holidays. Orders will be shipped the next business day.
Further Details.
Seafood packages may be shipped anywhere in the Continental USA. Joe Patti’s provides a Next-Day Air Service and 2nd Day Air Service using FedEx and UPS (the online store calculates UPS shipping cost). Joe Patti Seafood will use the “Best Rate” through one of our shippers. If you desire a particular shipping company, please call (800) 500-9929. The rate may be higher than “Best Way” orders may be done online, phoned in, or placed in person. Online orders may be paid by Visa, MasterCard, Discover, and American Express credit cards. We do not ship anything C.O.D.
The seafood will be packed fresh or frozen and kept cold by ice packaging. Your seafood is placed in a sturdy, reusable Styrofoam cooler, that cooler is placed inside of a corrugated box for extra strength. All shipments are dropped off and need to be unpacked upon receipt. The seafood should be placed either in the refrigerator, freezer or prepared. Therefore, you must notify the person that is receiving the package, if this is a gift. This should not be a surprise.
Request Later Date
If you want to place an order and have it shipped at a later date, please do so in the "notes or special instructions" section at the checkout page with the date you wish to receive the package when you place your order.
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2nd Day shipping is only available Mon - Wed
If you place your order Wednesday after 2 pm CST, the order will ship the following Monday -
Next Day Air shipping is available Mon - Thurs
If you place your order Thursday after 2 pm CST, the order will ship the following Monday. -
All orders placed before 2pm CST will ship the same day with THESE EXCEPTIONS:
To receive a Next Day Air order on Friday, the order must be placed by 2pm CST Thursday. 2nd day shipping orders received after 2pm CST on Wednesday will ship out the following Monday.
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Containers
A Styrofoam Shipping Container Will Be Automatically Added To Your Order During The Checkout Process. -
Over 50 Lbs
Orders Over 50 Lbs – More Containers Will Be Added To The Cart To Handle Additional Packing Material And Shipping -
Containers are Reuseable
Our styrofoam shipping containers include the correct number of ice packaging to keep the seafood properly iced for shipping. These styrofoam ice chests and ice packaging are reusable and are perfect for picnics and trips to the beach. all products subject to weather.
Inclement Weather
Each shipping company currently has an “Act Of God” clause for any delays due to weather and all shipping orders are still billed at full price. Once an order is shipped from our location, as agreed, we can not be responsible for your order should the shipping company not deliver it as scheduled. Please keep in mind that by the time the package leaves us we have paid our supplier for the product and we will be billed from the shipping company for the full amount of shipping charges.
It is the customer’s responsibility to take into account the weather forecasts for their local destination area as well as the delivery path from our Pensacola, Florida location to their destination and make their purchases accordingly.